Account Advisor -Professional Indemnity


Business Unit: Miles Smith

Location:Flexibility between home and office based in London

Closing date: 30th April


About the Role

This is an exciting position that has been created to work on an increased level of new business and renewals in the PI team. It is a great opportunity for an Account Handler to develop their skills and broaden their knowledge as part of a successful team in an expanding company.

The focus of this role will be to service and administer new and existing clients within the PI market.


Key Responsibilities
  • To maintain and develop relationships through the delivery of excellent service, technical knowledge, and expertise.
  • Work on new and existing business, and renewals within the PI team by responding promptly to intermediary queries.
  • Ensure intermediaries are aware of the policy cover, terms and conditions and claims protocol and reasonably ensure that the client understands the effect of breach of conditions or requirements.
  • Respond to all mid-term policy queries and issue endorsements where appropriate.
  • Give instruction and relay and concerns to insurance providers or the Broking department.
  • Ensuring all internal systems and documentation are maintained.

Key Responsibilities
  • You will have experience working in the insurance industry, ideally within PI.
  • You will be a confident written and verbal communicator with the ability to build relationships with, and influence the decision making of a portfolio of clients and insurers.
  • You will understand and adhere to FCA regulation and keep up to date with any changes.
  • You will have experience working with Microsoft Excel and database systems and understand the importance of keeping documentation and systems up to date.


To apply for this role, please submit your C.V. and covering letter to the email below: